Shipping and Delivery Policy

At Rozet, we are committed to providing our customers with reliable and timely delivery of their orders. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment of products purchased from us.

1. Processing Time

All orders are processed within 2-4 business days after receiving full payment. Orders are not processed, shipped, or delivered on Sundays or public holidays.

2. Shipping Methods & Delivery Time

We partner with trusted courier and logistics companies to ensure smooth delivery. Estimated delivery times are as follows:

• Domestic Orders (within India): 5-10 business days
• International Orders: 10-20 business days (depending on customs clearance and destination country)

3. Shipping Charges

Shipping charges will be calculated and displayed at checkout. For bulk or export orders, shipping costs may vary depending on weight, volume, and destination.

4. Order Tracking

Once your order is shipped, you will receive a tracking number and courier details via email or SMS to monitor the shipment status.

5. Delayed Deliveries

While we strive to deliver within the estimated timelines, delays may occur due to unforeseen circumstances such as natural calamities, logistics issues, or customs clearance (for international orders). In such cases, we will keep you informed.

6. Damaged or Lost Packages

If your order is lost or arrives damaged, please contact us immediately. We will coordinate with the shipping partner to resolve the issue and ensure customer satisfaction.

7. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, feel free to reach out:

Contact Us

Rozeat
Khan market main dadri road sector 49 noida 201301 opp.pillar no 24
Phone: +91 9650893424
Email: hansimpex2008@gmail.com